Unless agreed otherwise, English law will apply and all communications and documentation in relation to Eurostarâ„¢ Travel Insurance will be in English. In the event of a dispute concerning this policy the English courts shall have exclusive jurisdiction.


Your personal information including sensitive personal data (for example health information) may be held on computer, paper file or other format. This information will be used by Eurostar International Limited, us, our representatives and the insurer, to arrange and manage your insurance policy including handling claims.

In certain circumstances, such as a medical emergency, this may involve transferring information about you to countries outside the European Economic Area (EEA) that may have limited or no data protection laws. We will always take reasonable steps to safeguard your personal information.

We will exchange personal information with industry governing bodies, regulators, fraud prevention agencies and claims databases, for underwriting and fraud prevention purposes. We may provide your information to others where required or permitted by law (for example, if requested by the police or another official authority).

You have the right to request a copy of the personal information we hold about you by writing to us at Allianz Global Assistance, 102 George Street, Croydon, CR9 6HD. A small charge may apply.

Allianz Global Assistance will not use your personal information orshare it with other third parties for marketing purposes.